From worried to confident — in four steps.

We handle everything. You make the decisions. Your parent stays safe, independent, and comfortable at home.

1

We listen to your family's story.

A 30-minute call to listen to your concerns. We want to understand what's keeping you up at night before we suggest anything.

What we cover together
Your parent's living situation, daily routine, and health conditions
Your specific fears- falls, medication, wandering, isolation, or something else entirely
Your parent's comfort level with technology (from zero to fairly capable)
Who else is in the picture - other family members, caregivers, doctors

"I wasn't sure what we needed. I just knew mom needed help. They asked the right questions and I felt heard for the first time."

-Maria, Metrowest Boston, caregiver to mom living alone
2

We build a personalized plan in plain English.

We evaluate the best options for your family's specific situation and present them clearly. No overwhelming spreadsheets or confusing terms.

What the plan looks like
We recommended solutions per concern, with pros, cons, and costs explained
Full cost breakdown - devices, setup, and any ongoing fees. No surprises.
Options matched to your parent's personality and tolerance for technology
A realistic timeline so you know exactly what to expect
You do
Review the options
Ask any questions
Say yes or no
We do
All the research
Vet every product
Handle the details
3

We set everything up completely.

This is where TechGnome is unlike anyone else. We don't ship you a box and wish you luck. We come in, set it all up, and make sure everyone, including your parent, is comfortable and confident.

What "complete setup" means
We source and purchase every device on your behalf
In-home installation and full configuration - internet, accounts, alerts, everything
Patient, unhurried training for your parent. We work at their pace, not ours
A written summary of everything installed, configured, and how to use it

"My mom had refused every gadget I'd ever tried to introduce. TechGnome took the time to explain the setup, and questions, and supply a reference page for refreshers."

” David, son coordinating from another state
4

We stay with you as things change.

Your parent's needs will evolve. Technology will update. Things will occasionally go wrong. We're here for it all, so you never have to figure anything out alone again.

What ongoing support includes
Phone, email, and onsite support when something needs attention
Proactive check-ins to make sure everything is still working as intended
Updates and adjustments as your parent's health or situation changes

Questions families ask us

  • Answer 1

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The Atlas Project →

Intermediate Service

The Echo Project →

Included

Initial Consultation

Brainstorming Session

Collaborative Planning

Customized Deliverables

Multiple Feedback Rounds

Actionable Recommendations

Post-Project Support

Advanced Service

The Brightline Project →

Included

Initial Consultation

Brainstorming Session

Collaborative Planning

Customized Deliverables

Multiple Feedback Rounds

Actionable Recommendations

Post-Project Support

Get In Touch

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.